Customer Service Representative- Monday Thru Friday 10:30 a.m. to 7:00 p.m.

Employer Industry: Customer Service in Healthcare

Why consider this job opportunity:
- Competitive wage with a robust benefits package for full-time employees
- Health insurance available after just 30 days of employment
- Two weeks of vacation time plus sick leave and 8 paid holidays
- Same day pay available for convenience
- Opportunity for cross-training in various positions within the department
- Remote work option available with a requirement for high-speed internet

What to Expect (Job Responsibilities):
- Receive and process customer orders efficiently and courteously via telephone
- Handle an average of 110 customer interactions per eight-hour shift after training
- Provide prompt and accurate responses to customer inquiries and issues
- Document customer interactions and follow up as necessary
- Operate the phone system effectively and enter orders manually when required

What is Required (Qualifications):
- Minimum educational requirement: High School Diploma or equivalent
- Ability to work independently and collaboratively within a team
- Strong customer service skills and solid communication abilities
- Proficient computer knowledge and ability to type 35-40 words per minute
- Flexibility and adaptability to changing tasks and responsibilities

How to Stand Out (Preferred Qualifications):
- Experience or knowledge of medical terminology
- Previous experience in a call center or customer service role

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