Remote Intake Specialist/Medical Biller | WFH

Job Title: Medical Biller/Intake Specialist - Remote | Work from Home<br><br><strong>Job Overview<br><br></strong>Join our dedicated organization committed to enhancing the lives of individuals facing rare diseases and conditions through the provision of essential enteral nutrition formulas and medical foods. We are seeking a passionate Patient Intake Services / Insurance Specialist to become an integral part of our team. This role is available as either full-time or part-time and offers the convenience of remote work, allowing for a flexible work-life balance.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Accurately verify and document insurance benefits for medical foods and durable medical equipment (DME) products.</li><li>Provide prompt and professional customer support via phone and email, addressing inquiries or directing them as necessary.</li><li>Process prior authorizations and facilitate approvals to ensure timely delivery of essential products.</li><li>Conduct annual insurance coverage verification to maintain uninterrupted patient care.</li><li>Resolve insurance denials effectively by liaising with both insurance providers and patients.</li><li>Collaborate with patients to gather updated insurance information, addressing any coverage gaps.</li><li>Process wholesale orders and monitor new patient referrals, ensuring accurate documentation and timely follow-up.</li><li>Communicate issues related to insurance verification and patient concerns to the Billing Manager and relevant team members.</li><li>Assist in claims submission by ensuring compliance with verification and authorization processes.</li><li>Uphold confidentiality standards and adhere to HIPAA regulations to protect patient information.<br><br></li></ul><strong>Required Skills<br><br></strong><ul><li>Minimum of 3 years of experience in medical billing, insurance verification, and claims submission; prior experience in the DME or enteral nutrition sector is advantageous but not mandatory.</li><li>Strong attention to detail to ensure accuracy across all tasks.</li><li>Excellent verbal and written communication skills for effective interaction with patients and insurance representatives.</li><li>Proficiency in Electronic Medical Records (EMR) systems, including familiarity with Microsoft Office applications (Word, Excel).</li><li>Customer-centric approach with the ability to address inquiries and concerns with empathy and professionalism.</li><li>Understanding of HIPAA regulations and a strong commitment to maintaining confidentiality in patient interactions.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>High School Diploma or equivalent is required; an Associate's degree is preferred. Certification in Medical Billing and Coding is a plus.<br><br></li></ul><strong>Career Growth Opportunities<br><br></strong>We are committed to offering pathways for professional advancement and skill development, ensuring that our team members can grow alongside our impactful mission.<br><br><strong>Company Culture And Values<br><br></strong>Our organization prides itself on fostering a supportive, collaborative environment where your contributions are valued, and you can make a genuine difference.<br><br><strong>Compensation And Benefits<br><br></strong>We offer competitive compensation packages based on experience, alongside a flexible remote work setting that supports your professional journey and personal well-being.<br><br>Why Join Us?<br><br>By joining our team, you will play a pivotal role in assisting individuals who depend on enteral nutrition and medical foods for their health and well-being. If you are passionate about making a difference in patients’ lives and meet the necessary qualifications, we welcome your application.<br><br>Employment Type: Full-Time