[Remote/WFM] Remote Live Chat Support Specialist
Posted 2025-09-10
Remote, USA
Full Time
Immediate Start
Thrive in a culture of innovation and teamwork. We're hiring a Remote Live Chat Support Specialist! Enjoy the freedom and flexibility of this Remote role. This position requires a strong and diverse skillset in relevant areas to drive success. Your contribution will be valued, with a compensation package starting at a competitive salary.
UpMedical is seeking a dedicated Live Chat Specialist to join our team. This remote position offers the flexibility to work from home while providing exceptional customer support through live chat.
Key Responsibilities:
• Respond to client inquiries via live chat in a timely and professional manner.
• Identify and resolve client issues, escalating complex problems when necessary.
• Maintain a friendly and professional demeanor in all interactions.
• Accurately document client interactions.
• Conduct follow-up communications to ensure client satisfaction.
• Stay updated on Ponce Inlet Realtys services, property listings, and market trends.
Qualifications:
• High school diploma or equivalent; associate degree or higher preferred.
• Previous experience in customer service, particularly in a live chat environment, is preferred.
• Excellent written communication skills.
• Strong problem-solving abilities.
• Ability to multitask and manage time effectively.
• Proficiency in using live... chat software and other customer support tools.
• Empathetic, patient, and able to handle stressful situations calmly.
Benefits:
• Flexibility to work from home with flexible hours.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with company match.
• Generous PTO policy including vacation days, sick leave, and holidays.
• Opportunities for training, certification, and career advancement.
• Emphasis on maintaining a healthy work-life balance.
• Access to wellness resources and employee assistance programs.
• Regular virtual team-building activities and company-sponsored events.
Apply Now: https://teams.live.com/l/invite/FEABBxX1LyTgZXnCAc
HRM: Elvin Nosi Apply Job!
We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
UpMedical is seeking a dedicated Live Chat Specialist to join our team. This remote position offers the flexibility to work from home while providing exceptional customer support through live chat.
Key Responsibilities:
• Respond to client inquiries via live chat in a timely and professional manner.
• Identify and resolve client issues, escalating complex problems when necessary.
• Maintain a friendly and professional demeanor in all interactions.
• Accurately document client interactions.
• Conduct follow-up communications to ensure client satisfaction.
• Stay updated on Ponce Inlet Realtys services, property listings, and market trends.
Qualifications:
• High school diploma or equivalent; associate degree or higher preferred.
• Previous experience in customer service, particularly in a live chat environment, is preferred.
• Excellent written communication skills.
• Strong problem-solving abilities.
• Ability to multitask and manage time effectively.
• Proficiency in using live... chat software and other customer support tools.
• Empathetic, patient, and able to handle stressful situations calmly.
Benefits:
• Flexibility to work from home with flexible hours.
• Comprehensive medical, dental, and vision coverage.
• 401(k) plan with company match.
• Generous PTO policy including vacation days, sick leave, and holidays.
• Opportunities for training, certification, and career advancement.
• Emphasis on maintaining a healthy work-life balance.
• Access to wellness resources and employee assistance programs.
• Regular virtual team-building activities and company-sponsored events.
Apply Now: https://teams.live.com/l/invite/FEABBxX1LyTgZXnCAc
HRM: Elvin Nosi Apply Job!
We Encourage You to Apply!Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.