Creator Community Manager (Hybrid)

The Creator Community team plays a critical role in driving Spotify’s strategy around engaging with and retaining audio creators on platform through strategic initiatives and outreach. We are looking for a community manager to support the Creator Experience team as the Creator Content business continues to grow.

The Creator Community manager will serve as a necessary point for emerging creators and will be instrumental in driving adoption of new lines of business and content verticals to support Spotify’s creator strategy.

What you'll do

• Own scaled communication with high potential members of the Spotify managed community program.
• Work cross functionally with partner managers to optimize vertical strategy, best practices and collaboration on community creator growth initiatives.
• Develop strategies that nurture creators to help ramp up their growth while improving content quality.
• Collaborate cross functionally with wider Spotify organizations to highlight creators and support their initiatives.
• Solicit, organize and contextualize product feedback from creators and support with data.
• This role is based in Los Angeles, CA or New York, NY

Who you are

• 2+ years of partner facing experience in talent/creator relations, account management, and/or business development at a platform, talent agency, publicity firm, talent management company, studio or network.
• You have strong, pre-existing relationships with podcasters and creators.
• You are comfortable using quantitative and qualitative data to build and drive strategy
• You have a deep passion for social platforms, celebrity culture, pop-culture, film & tv, and youth focused entertainment.
• You are passionate about the evolution of audio and enjoy consuming podcasts and other spoken word content.
• You believe that best-in-class customer service leads to better business results
• You thrive in a fast-paced environment and high stakes situations and are comfortable taking accountability for KPIs.
• The United States base range for this position is $55,443-469,304, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.