Retail Innovation Manager

Work Arrangement

This role is categorized as remote. This means the successful candidate must be based in Tennessee, Kentucky, or West Virginia. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.

The Role

The GM Retail Innovation Manager’s (RIM) role is to lead and support the GM Divisions’ Field Teams in implementing and evolving the Sales & Services Retailing Model to bring about an industry-leading experience for both our Dealers and Customers. Reports to the Manager – Retail Innovation Field Team, the GM Retail Innovation Manager (RIM).

What You’ll Do

• Leading a small team responsible for Digital Retail Platform (DRP) implementation at BAC level in a defined geographical area (People Leader Skills Development Opportunity)

• Guide dealers through DRP Implementation process including gathering key information and confirming dealership’s ability to utilize platform.

• Inform dealers and divisional field personnel of DRP Implementation progress and key areas such as training.

• Facilitating Field and Regional Office employee immersion into Future Retail Model including DRP Integration

• Facilitate the introduction of Mobil Service+

• Facilitate the introduction of Vehicle Ordering and Distribution utilization of Fulfillment Centers