Associate Care Navigator- VNSW's Community Care Navigation Program
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><span style="font-size:20pt;"><span style="font-family:Arial, sans-serif;"><strong>ASSOCIATE CARE NAVIGATOR i<span style="font-size:20px;">n WORCESTER, MARLBOROUGH OR SHREWBURY areas of Massachusetts.</span></strong><br><br>An affiliated company of VNS Westchester, Community Care Naviagtion is seeking an ASSOCIATE CARE NAVIGATOR <strong><span style="border:none 1pt;background:#FFFFFF;padding:0in;"><span style="font-family:Arial, sans-serif;"><span style="color:#444444;">To help guide adults through life transitions, VNSW’s Community Care Navigation Program (CCN) provides comprehensive life planning, care navigation and wellness services in the comfort of an individual’s home – in-person or virtually.</span></span></span></strong></span></span></span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-size:18pt;"><span style="font-family:Arial, sans-serif;">VNS Westchester is a destination Employer who cultivates a people oriented environment and fosters professional development. </span></span></b></span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-size:18pt;"><span style="font-family:Arial, sans-serif;">“We take care of our People!”</span></span></b></span></span><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><u><span style="font-family:'Arial Bold', serif;">JOB SUMMARY:</span></u></b><b><span style="font-family:Arial, sans-serif;"> The Associate Care Navigator works with clients and care-givers/families to provide service coordination and accompaniment and transportation to medical appointments. The Associate Care Navigator works under the guidance of the Care Navigator and in collaboration with the Care Navigation and Entitlement team. The Associate Care Navigator is responsible for carrying a client case load and performing the following functions:</span></b></span></span><br> <ol><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Provides transportation and accompaniment to medical appointments, as necessary</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Accompanies client to ER, when necessary</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Collaborates with Care Navigation team to meet Lifeplan goals of client</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Attends discharge and care planning meetings as client advocate and documents any changes for client and Care Navigator</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Plans and coordinates all aspects of client moves</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Coordinates and arranges for personal care items as requested by client and approved by Care Navigator</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Coordinates external services as requested by client and Care Navigator</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Provides emotional support and companionship to clients as needed</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Arial, sans-serif;">Reports any change of client status to Care Navigator and client caregivers</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;">Documents all interactions and occurrences in Home Health Exchange.</span></b></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;">Educates and Advocates for the client in all venues. Functions as client’s health care advocate. </span></b></span></span></li></ol><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b> </b></span></span><br><span style="font-size:12pt;"><span style="font-family:Arial, sans-serif;"><span style="color:#000000;"><b>. </b></span></span></span><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><u><span style="font-family:Arial, sans-serif;">SPECIALIZED SKILLS AND COMPETENCIES</span></u></b><b><span style="font-family:Arial, sans-serif;">:</span></b></span></span><h4 style="margin-right:-72px;"></h4><ol><li style="margin-left:8px;"><span style="font-size:12pt;"><span><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;">Bachelors degree required; can be in process of obtaining degree. Nursing students are welcome to apply. Social workers and CNAs can apply as well. Candidate will receive on the job training.</span></b></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;">Candidate must have valid Massachusetts driving license and be willing to drive clients.</span></b></span></span></span></li><li style="margin-left:2px;"><span style="font-size:12pt;"><span><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;"> Candidate will demonstrate independence, flexibility, responsiveness and good organizational skills</span></b><b> </b></span></span></span></li></ol><span style="font-size:12pt;"><span><span style="font-family:'Times New Roman', serif;"><b> 4. </b></span></span></span><b style="font-family:'Times New Roman', serif;font-size:12pt;"><span style="font-family:Georgia, serif;"> Understanding and ability to deliver highest degree of customer focused services.<br> 5.<span style="font-size:12pt;"><span><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;"> Excellent verbal and written communication skills.</span></b></span></span></span></span></b><div style="margin-left:2px;"><span style="font-size:12pt;"><span><span style="font-family:'Times New Roman', serif;"><b><span style="font-family:Georgia, serif;"> 6. Hours are flexible and college schedule can be accommodated. Must be available to travel within Marlborough MA and surrounding areas on a daily basis.</span></b></span></span></span></div><br><br><span style="font-size:12pt;"><span style="font-family:'Times New Roman', serif;"><b><u><span style="font-family:Georgia, serif;">REPORTS TO: </span></u></b><b><span style="font-family:Georgia, serif;">Director of Community Care Navigation Program</span></b></span></span><br><br><span style="font-size:14px;"><strong>Salary: $60 - $75K annually based on a full time schedule.<br>Days and Hours are Flexible. Part time will be considered.<br><br>Outstanding benefits package. Must work at least 21 hours weekly to be eligible for our benefits.</strong></span>