Account Manager

<p>ob Description - We are seeking a proactive and detail-oriented Account Manager to manage key operational and customer service tasks. This role requires excellent organizational skills, communication abilities, and a commitment to maintaining efficient workflows.</p><p></p><p>Key Responsibilities:</p><p>1. Order Management: Enter purchase orders into QuickBooks, file them in a specific format, and maintain accurate records on a spreadsheet.</p><p></p><p>2. Shipping Coordination: Communicate with the warehouse to ship orders and update spreadsheets accordingly.</p><p></p><p>3. Digital Access Support: Send eBook access to customers using designated software.</p><p></p><p>4. Billing: Process invoices to the Department of Education after order shipment, adhering to specified formats.</p><p></p><p>5. Payment Tracking: Monitor payments through the Board of Education website and follow up with customers for unpaid invoices.</p><p></p><p>6. Bookkeeping: tracking expenses and income in quickbooks</p><p></p><p>7. Customer Support: Respond to customer emails and inquiries related to orders promptly.</p><p></p><p>8. Data Management: Conduct data harvesting and maintain organized records.</p><p></p><p>9. General Management: Support other operational tasks as needed.</p><p><strong>Requirements</strong></p><p>Proficiency in QuickBooks and spreadsheet management.</p><p>Strong attention to detail and ability to meet deadlines.</p><p>Excellent communication and customer service skills.</p><p>Experience in order processing, billing, and data management is a plus.</p><p>Bookkeeping, excel</p><p>Quickbooks, Excel, email</p><p><strong>Benefits</strong></p><p>WFH</p><p>Full Time</p>