United Airlines Remote Jobs (100% Remote Job From Home) $28/hour
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
United Airlines is one of the world’s leading global airlines, connecting people to more destinations across the globe than any other U.S. airline. With a fleet of more than 800 aircraft and a strong presence in over 60 countries, United is proud to lead with innovation, safety, and customer excellence.
As the airline industry adapts to the modern workforce, United is expanding its <strong>remote work program</strong>, allowing talented individuals across the U.S. to join our mission — all from the comfort of home. Whether you're in customer service, tech, or admin support, United offers meaningful remote careers that fit your lifestyle.
<h3>💼 <strong>Job Overview:</strong></h3>
We are seeking highly motivated and detail-oriented individuals to join our <strong>Remote Customer Service Team</strong>. In this position, you’ll assist United Airlines customers with bookings, travel changes, policies, and general inquiries. You will represent United’s trusted brand while delivering service that reflects our core values of <strong>Caring, Excellence, and Innovation</strong>.
This is a <strong>100% remote, work-from-home</strong> position with full training provided. You’ll need a quiet workspace, strong internet, and a passion for helping people.
<h3>🧾 <strong>Key Responsibilities:</strong></h3>
<ul>
<li>Handle inbound calls, live chat, and email messages from customers.</li>
<li>Assist passengers with new reservations, schedule changes, and cancellations.</li>
<li>Provide accurate information about baggage policies, COVID guidelines, seat upgrades, and more.</li>
<li>Respond professionally to service concerns or disruptions, providing solutions and empathy.</li>
<li>Use United’s internal booking and support software to process changes and issue updates.</li>
<li>Escalate complex or emergency issues to specialized departments when necessary.</li>
<li>Log interactions accurately and follow company standards for data security and privacy.</li>
<li>Stay informed about updates to travel policies, loyalty programs, and customer experience enhancements.</li>
</ul>
<h3>🧠 <strong>Skills & Qualifications:</strong></h3>
<ul>
<li>High school diploma or GED required; associate or bachelor’s degree is a plus.</li>
<li>Minimum 1 year of customer service experience (call center, airline, hospitality preferred).</li>
<li>Excellent communication skills (verbal and written).</li>
<li>Typing speed of 40+ WPM and comfortable navigating digital tools.</li>
<li>Ability to stay calm and professional in fast-paced or stressful situations.</li>
<li>Able to work independently and be self-motivated in a remote setup.</li>
<li>Strong attention to detail and multi-tasking ability.</li>
<li>Must pass a background check and eligibility verification to work in the U.S.</li>
</ul>
<h3>🕒 <strong>Work Schedule & Availability:</strong></h3>
<ul>
<li>Shifts available 7 days a week, including weekends and holidays.</li>
<li>Full-time and part-time schedules (minimum 20 hours/week for part-time).</li>
<li>Flexibility preferred, especially during peak travel seasons.</li>
<li>Shift scheduling is posted weekly; opportunities for overtime available.</li>
</ul>
<h3>💻 <strong>Work-From-Home Requirements:</strong></h3>
<ul>
<li>Quiet, distraction-free work environment.</li>
<li>Reliable high-speed internet (minimum 20 Mbps).</li>
<li>Personal computer with updated operating system OR company-issued equipment (provided after hire for some roles).</li>
<li>USB headset with microphone (can be company-provided).</li>
<li>Webcam for virtual training and team meetings.</li>
</ul>
<h3>📚 <strong>Training Program:</strong></h3>
<ul>
<li>Paid remote training provided upon hire (3–4 weeks).</li>
<li>Training includes:
<ul>
<li>United booking system</li>
<li>Conflict resolution & empathy training</li>
<li>Customer data management</li>
<li>Airline compliance protocols</li>
</ul>
</li>
<li>Conducted via Zoom or proprietary training platform.</li>
<li>Weekly progress check-ins and live instructor sessions.</li>
</ul>
<h3>💸 <strong>Compensation & Perks:</strong></h3>
<ul>
<li><strong>Pay Rate:</strong> $28–$36/hour based on experience and location.</li>
<li><strong>Bonuses:</strong> Performance incentives, referral bonuses, and attendance perks.</li>
<li><strong>Health & Wellness:</strong>
<ul>
<li>Medical, dental, and vision insurance (for eligible roles)</li>
<li>Mental health resources and wellness app access</li>
</ul>
</li>
<li><strong>Retirement & Financial:</strong>
<ul>
<li>401(k) with match</li>
<li>Paid vacation and holidays</li>
<li>Employee stock purchase program</li>
</ul>
</li>
<li><strong>Travel Benefits:</strong>
<ul>
<li>Free standby flights for you and eligible family</li>
<li>Discounted tickets and travel perks across United and partner airlines</li>
</ul>
</li>
</ul>
<h3>🌐 <strong>Why Join United Airlines (Remotely)?</strong></h3>
<ul>
<li><strong>Global Brand:</strong> Work for a trusted company known worldwide.</li>
<li><strong>Career Growth:</strong> Training and development paths to move into roles like Team Lead, Quality Assurance, or Supervisor.</li>
<li><strong>Inclusive Culture:</strong> We celebrate diversity and are committed to equality and belonging.</li>
<li><strong>Supportive Remote Teams:</strong> Get access to team chats, real-time help, and virtual events to stay connected.</li>
<li><strong>Job Security:</strong> United is an established employer with long-term stability and a growing remote division.</li>
</ul>
<h3>🚀 <strong>How to Apply:</strong></h3>
<ol>
<li>Visit United’s careers page and search for <strong>Remote Customer Service</strong> roles.</li>
<li>Submit your resume and optional cover letter.</li>
<li>Complete an online skills and typing assessment.</li>
<li>Qualified candidates will be contacted for a video interview within 5–7 days.</li>
</ol>
<h3>📢 <strong>Note:</strong></h3>
<ul>
<li>This is a direct-hire position with United Airlines.</li>
<li>No third-party staffing or outsourcing.</li>
<li>U.S. applicants only.</li>
<li>Due to high demand, only short-listed applicants will be contacted.</li>
</ul>
<h3>✨ <strong>Take Off With Your Career – Apply Today!</strong></h3>
Working at United means more than just a paycheck. It means joining a family that’s committed to your growth, your well-being, and your future. If you're ready to be part of a leading airline while enjoying the flexibility of remote work — <strong>apply now and start your journey with United Airlines from home</strong>.
As the airline industry adapts to the modern workforce, United is expanding its <strong>remote work program</strong>, allowing talented individuals across the U.S. to join our mission — all from the comfort of home. Whether you're in customer service, tech, or admin support, United offers meaningful remote careers that fit your lifestyle.
<h3>💼 <strong>Job Overview:</strong></h3>
We are seeking highly motivated and detail-oriented individuals to join our <strong>Remote Customer Service Team</strong>. In this position, you’ll assist United Airlines customers with bookings, travel changes, policies, and general inquiries. You will represent United’s trusted brand while delivering service that reflects our core values of <strong>Caring, Excellence, and Innovation</strong>.
This is a <strong>100% remote, work-from-home</strong> position with full training provided. You’ll need a quiet workspace, strong internet, and a passion for helping people.
<h3>🧾 <strong>Key Responsibilities:</strong></h3>
<ul>
<li>Handle inbound calls, live chat, and email messages from customers.</li>
<li>Assist passengers with new reservations, schedule changes, and cancellations.</li>
<li>Provide accurate information about baggage policies, COVID guidelines, seat upgrades, and more.</li>
<li>Respond professionally to service concerns or disruptions, providing solutions and empathy.</li>
<li>Use United’s internal booking and support software to process changes and issue updates.</li>
<li>Escalate complex or emergency issues to specialized departments when necessary.</li>
<li>Log interactions accurately and follow company standards for data security and privacy.</li>
<li>Stay informed about updates to travel policies, loyalty programs, and customer experience enhancements.</li>
</ul>
<h3>🧠 <strong>Skills & Qualifications:</strong></h3>
<ul>
<li>High school diploma or GED required; associate or bachelor’s degree is a plus.</li>
<li>Minimum 1 year of customer service experience (call center, airline, hospitality preferred).</li>
<li>Excellent communication skills (verbal and written).</li>
<li>Typing speed of 40+ WPM and comfortable navigating digital tools.</li>
<li>Ability to stay calm and professional in fast-paced or stressful situations.</li>
<li>Able to work independently and be self-motivated in a remote setup.</li>
<li>Strong attention to detail and multi-tasking ability.</li>
<li>Must pass a background check and eligibility verification to work in the U.S.</li>
</ul>
<h3>🕒 <strong>Work Schedule & Availability:</strong></h3>
<ul>
<li>Shifts available 7 days a week, including weekends and holidays.</li>
<li>Full-time and part-time schedules (minimum 20 hours/week for part-time).</li>
<li>Flexibility preferred, especially during peak travel seasons.</li>
<li>Shift scheduling is posted weekly; opportunities for overtime available.</li>
</ul>
<h3>💻 <strong>Work-From-Home Requirements:</strong></h3>
<ul>
<li>Quiet, distraction-free work environment.</li>
<li>Reliable high-speed internet (minimum 20 Mbps).</li>
<li>Personal computer with updated operating system OR company-issued equipment (provided after hire for some roles).</li>
<li>USB headset with microphone (can be company-provided).</li>
<li>Webcam for virtual training and team meetings.</li>
</ul>
<h3>📚 <strong>Training Program:</strong></h3>
<ul>
<li>Paid remote training provided upon hire (3–4 weeks).</li>
<li>Training includes:
<ul>
<li>United booking system</li>
<li>Conflict resolution & empathy training</li>
<li>Customer data management</li>
<li>Airline compliance protocols</li>
</ul>
</li>
<li>Conducted via Zoom or proprietary training platform.</li>
<li>Weekly progress check-ins and live instructor sessions.</li>
</ul>
<h3>💸 <strong>Compensation & Perks:</strong></h3>
<ul>
<li><strong>Pay Rate:</strong> $28–$36/hour based on experience and location.</li>
<li><strong>Bonuses:</strong> Performance incentives, referral bonuses, and attendance perks.</li>
<li><strong>Health & Wellness:</strong>
<ul>
<li>Medical, dental, and vision insurance (for eligible roles)</li>
<li>Mental health resources and wellness app access</li>
</ul>
</li>
<li><strong>Retirement & Financial:</strong>
<ul>
<li>401(k) with match</li>
<li>Paid vacation and holidays</li>
<li>Employee stock purchase program</li>
</ul>
</li>
<li><strong>Travel Benefits:</strong>
<ul>
<li>Free standby flights for you and eligible family</li>
<li>Discounted tickets and travel perks across United and partner airlines</li>
</ul>
</li>
</ul>
<h3>🌐 <strong>Why Join United Airlines (Remotely)?</strong></h3>
<ul>
<li><strong>Global Brand:</strong> Work for a trusted company known worldwide.</li>
<li><strong>Career Growth:</strong> Training and development paths to move into roles like Team Lead, Quality Assurance, or Supervisor.</li>
<li><strong>Inclusive Culture:</strong> We celebrate diversity and are committed to equality and belonging.</li>
<li><strong>Supportive Remote Teams:</strong> Get access to team chats, real-time help, and virtual events to stay connected.</li>
<li><strong>Job Security:</strong> United is an established employer with long-term stability and a growing remote division.</li>
</ul>
<h3>🚀 <strong>How to Apply:</strong></h3>
<ol>
<li>Visit United’s careers page and search for <strong>Remote Customer Service</strong> roles.</li>
<li>Submit your resume and optional cover letter.</li>
<li>Complete an online skills and typing assessment.</li>
<li>Qualified candidates will be contacted for a video interview within 5–7 days.</li>
</ol>
<h3>📢 <strong>Note:</strong></h3>
<ul>
<li>This is a direct-hire position with United Airlines.</li>
<li>No third-party staffing or outsourcing.</li>
<li>U.S. applicants only.</li>
<li>Due to high demand, only short-listed applicants will be contacted.</li>
</ul>
<h3>✨ <strong>Take Off With Your Career – Apply Today!</strong></h3>
Working at United means more than just a paycheck. It means joining a family that’s committed to your growth, your well-being, and your future. If you're ready to be part of a leading airline while enjoying the flexibility of remote work — <strong>apply now and start your journey with United Airlines from home</strong>.