Account Director
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
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<p><strong>Remote Position – Any Location with Great Wifi Works!</strong></p>
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<p><strong>About the Gig</strong></p>
<p>As a Sercante Account Director, you will be on the front line of driving growth. You will be a member of our sales team and spend your days focusing on uncovering new projects, solving problems for customers, & setting our team up for success post-sale. </p>
<p>Your primary focus will be on biz dev activities that spread the word about Sercante. You will manage the entire sales process from a new lead to a closed won opportunity. </p>
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<p><strong>A Day-in-the-Life</strong></p>
<ul>
<li>Respond to inbound inquiries about Pardot, Marketing Cloud, and Sales Cloud projects & leading introductory calls</li>
<li>Reach out to warm leads from events, training, and content marketing</li>
<li>Lead discovery conversations to uncover client needs </li>
<li>With the support of our delivery & solution engineering team, scope solutions and pricing </li>
<li>Create proposals for clients that reflect their needs and show that we understand their business</li>
<li>Participate in marketing campaigns & events to connect with prospects & clients resulting in sales opportunities</li>
<li>Attend & represent Sercante at industry & networking events to drive new business</li>
<li>Leverage Salesforce and Sercante templates/tools to run an efficient sales process</li>
<li>Work closely with Delivery to ensure proper scoping & expectation management </li>
<li>Participate in weekly team meetings for sales pipeline updates, sales huddles, & weekly 1:1 meetings</li>
<li>Partner with Delivery Teams in thinking through upsell opportunities for clients & proactively pursuing those opportunities resulting in add-on work & revenue</li>
</ul>
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<p><strong>A Successful Account Director will</strong></p>
<ul>
<li>Maintain a sales pipeline of a minimum of 10+ active opportunities weekly</li>
<li>Achieve a minimum of $2MM in closed sales in year</li>
<li>Prior Salesforce consulting sales experience</li>
<li>Display a deep understanding & passion for all things Salesforce</li>
<li>Have hands-on experience working daily in a leading CRM, preferably Salesforce</li>
<li>Be motivated to generate pipeline and drum up new leads</li>
<li>Be persistent and tenacious </li>
<li>Build strong relationships internally and externally </li>
<li>Have strong business acumen and work well with marketers & business leaders at all levels of an organization</li>
<li>Display a thoughtful, thorough, organized approach to managing day-to-day complexities & be extremely proactive & responsive</li>
</ul>
<p><strong>Core Values</strong></p>
<p>At Sercante, we value passion, self-motivation, and a collaborative spirit. As a team member at Sercante you are curious, detail-oriented, and committed to continuous learning. You excel in remote environments and are proactive problem-solvers.</p>
<p>Key Qualities:</p>
<ul>
<li>Lifelong learner with passion and drive for diving deep into details</li>
<li>Exhibits extreme ownership with a “get it done” mentality, demonstrating relentless zeal and a commitment to excellence even in dynamic, ambiguous situations</li>
<li>Skilled at simplifying complexity and making sense of multifaceted challenges with clarity and precision</li>
<li>Highly organized, efficient, and deadline-oriented, with strong accountability and a deep sense of responsibility</li>
<li>Generous team player and effective delegator who empowers others to achieve, ensuring efficient and high-quality outcomes</li>
<li>Resourceful, with a high ceiling for growth, always finding solutions through research and exploration</li>
<li>Driven by curiosity, adaptability, and openness to new challenges and opportunities</li>
<li>Embraces remote work with alignment to our core values, bringing a low-ego, no-drama approach</li>
<li>Thoughtful communicator who clarifies client needs with a balance of humor, real talk, and respect for others' perspectives</li>
<li>Skilled at wayfinding through ambiguous situations and continuously develops expertise in Pardot, Salesforce, marketing strategy, and consulting</li>
<li>Continuously develops skills in across Salesforce capabilities</li>
</ul>
</div>
</div>
</div>
<div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy">
<div class="fusion-text fusion-text-1">
<p><strong>Remote Position – Any Location with Great Wifi Works!</strong></p>
</div>
<div class="fusion-text fusion-text-2">
<p><strong>About the Gig</strong></p>
<p>As a Sercante Account Director, you will be on the front line of driving growth. You will be a member of our sales team and spend your days focusing on uncovering new projects, solving problems for customers, & setting our team up for success post-sale. </p>
<p>Your primary focus will be on biz dev activities that spread the word about Sercante. You will manage the entire sales process from a new lead to a closed won opportunity. </p>
</div>
</div>
</div>
<div class="fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last">
<div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy">
<div class="fusion-text fusion-text-3">
<p><strong>A Day-in-the-Life</strong></p>
<ul>
<li>Respond to inbound inquiries about Pardot, Marketing Cloud, and Sales Cloud projects & leading introductory calls</li>
<li>Reach out to warm leads from events, training, and content marketing</li>
<li>Lead discovery conversations to uncover client needs </li>
<li>With the support of our delivery & solution engineering team, scope solutions and pricing </li>
<li>Create proposals for clients that reflect their needs and show that we understand their business</li>
<li>Participate in marketing campaigns & events to connect with prospects & clients resulting in sales opportunities</li>
<li>Attend & represent Sercante at industry & networking events to drive new business</li>
<li>Leverage Salesforce and Sercante templates/tools to run an efficient sales process</li>
<li>Work closely with Delivery to ensure proper scoping & expectation management </li>
<li>Participate in weekly team meetings for sales pipeline updates, sales huddles, & weekly 1:1 meetings</li>
<li>Partner with Delivery Teams in thinking through upsell opportunities for clients & proactively pursuing those opportunities resulting in add-on work & revenue</li>
</ul>
</div>
</div>
</div>
<div class="fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last">
<div class="fusion-column-wrapper fusion-flex-column-wrapper-legacy">
<div class="fusion-text fusion-text-4">
<p><strong>A Successful Account Director will</strong></p>
<ul>
<li>Maintain a sales pipeline of a minimum of 10+ active opportunities weekly</li>
<li>Achieve a minimum of $2MM in closed sales in year</li>
<li>Prior Salesforce consulting sales experience</li>
<li>Display a deep understanding & passion for all things Salesforce</li>
<li>Have hands-on experience working daily in a leading CRM, preferably Salesforce</li>
<li>Be motivated to generate pipeline and drum up new leads</li>
<li>Be persistent and tenacious </li>
<li>Build strong relationships internally and externally </li>
<li>Have strong business acumen and work well with marketers & business leaders at all levels of an organization</li>
<li>Display a thoughtful, thorough, organized approach to managing day-to-day complexities & be extremely proactive & responsive</li>
</ul>
<p><strong>Core Values</strong></p>
<p>At Sercante, we value passion, self-motivation, and a collaborative spirit. As a team member at Sercante you are curious, detail-oriented, and committed to continuous learning. You excel in remote environments and are proactive problem-solvers.</p>
<p>Key Qualities:</p>
<ul>
<li>Lifelong learner with passion and drive for diving deep into details</li>
<li>Exhibits extreme ownership with a “get it done” mentality, demonstrating relentless zeal and a commitment to excellence even in dynamic, ambiguous situations</li>
<li>Skilled at simplifying complexity and making sense of multifaceted challenges with clarity and precision</li>
<li>Highly organized, efficient, and deadline-oriented, with strong accountability and a deep sense of responsibility</li>
<li>Generous team player and effective delegator who empowers others to achieve, ensuring efficient and high-quality outcomes</li>
<li>Resourceful, with a high ceiling for growth, always finding solutions through research and exploration</li>
<li>Driven by curiosity, adaptability, and openness to new challenges and opportunities</li>
<li>Embraces remote work with alignment to our core values, bringing a low-ego, no-drama approach</li>
<li>Thoughtful communicator who clarifies client needs with a balance of humor, real talk, and respect for others' perspectives</li>
<li>Skilled at wayfinding through ambiguous situations and continuously develops expertise in Pardot, Salesforce, marketing strategy, and consulting</li>
<li>Continuously develops skills in across Salesforce capabilities</li>
</ul>
</div>
</div>
</div>