Account Manager
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<h3><strong>Job Overview:</strong></h3>
<p>The <strong>Account Manager</strong> is responsible for managing client accounts, ensuring the seamless execution of marketing and creative projects, and building strong client relationships. This role blends <strong>client management and project execution</strong>, ensuring that strategy aligns with execution while keeping projects on time, within scope, and aligned with client goals. The AM acts as the <strong>primary client point of contact</strong> while also managing internal workflows—balancing both strategic oversight and hands-on execution <strong>without a separate project manager</strong>.</p>
<h3> </h3>
<h3><strong>Key Responsibilities:</strong></h3>
<h4><strong>Project Management</strong></h4>
<ul>
<li>Own end-to-end project execution, ensuring all deliverables meet quality and timeline expectations.</li>
<li>Manage and prioritize multiple projects efficiently without a separate project manager, keeping both client needs and internal execution aligned.</li>
<li>Define project tasks in collaboration with internal teams, proactively managing scope, budgets, and resources.</li>
<li>Identify potential risks and challenges early, proposing solutions and escalating when necessary.</li>
<li>Maintain clear visibility on workload and priorities, providing regular status updates to stakeholders.</li>
</ul>
<h4> </h4>
<h4><strong>Client Management</strong></h4>
<ul>
<li>Serve as the <strong>primary point of contact</strong> for assigned client accounts, ensuring a seamless experience from project initiation to delivery.</li>
<li>Develop a deep understanding of client objectives and translate them into actionable plans.</li>
<li>Build and maintain strong client relationships through regular check-ins, strategic guidance, and proactive communication.</li>
<li>Address client requests and concerns with urgency, ensuring resolutions are efficient and effective.</li>
<li>Identify opportunities for additional services or optimizations that enhance the client partnership.</li>
</ul>
<h4> </h4>
<h4><strong>Business Acumen</strong></h4>
<ul>
<li>Understand each client’s business model, industry challenges, and growth goals to ensure <strong>services align with measurable success</strong>.</li>
<li>Collaborate closely with internal teams (Creative, Strategy, Media) to ensure alignment between client needs and execution.</li>
<li>Provide internal teams with clear client feedback and insights, ensuring continuous improvement in service delivery.</li>
<li>Balance efficiency with profitability, ensuring projects stay within scope while delivering strong client outcomes.</li>
</ul>
<h4> </h4>
<h4><strong>Relationship Management</strong></h4>
<ul>
<li>Cultivate trust with clients by proactively addressing needs and ensuring seamless execution.</li>
<li>Facilitate strategic and operational check-ins, ensuring all stakeholders are aligned on goals and next steps.</li>
<li>Build strong internal relationships with execution teams to maintain efficiency and accountability.</li>
<li>Handle challenges or escalations with a <strong>solutions-first mindset</strong>, ensuring issues are resolved while maintaining positive client relationships.</li>
</ul>
<h4> </h4>
<h4><strong>Communication</strong></h4>
<ul>
<li>Communicate clearly, confidently, and proactively with both clients and internal teams.</li>
<li>Provide <strong>concise and actionable</strong> updates on project status, changes, and key milestones.</li>
<li>Adapt communication style for different stakeholders—balancing strategic discussions with tactical execution updates.</li>
<li>Deliver feedback constructively, ensuring alignment across all teams to drive continuous improvement.</li>
</ul>
<h3> </h3>
<h3> </h3>
<h3><strong>Skills and Qualifications:</strong></h3>
<ul>
<li>Strong client relationship management skills with experience leading client accounts.</li>
<li>Strong english communication skills </li>
<li>Ability to <strong>independently manage projects from start to finish</strong> without a separate PM.</li>
<li>Excellent communication and problem-solving skills, with a proactive and strategic mindset.</li>
<li>Strong <strong>organizational skills</strong> to manage multiple projects, priorities, and deadlines effectively.</li>
<li>Proven ability to work collaboratively in <strong>fast-paced, high-volume environments</strong>.</li>
<li>Understanding of creative and marketing principles, including production workflows.</li>
<li>Experience managing US-based clients and working cross-functionally with creative, media, and strategy teams.</li>
</ul>
<p> </p>
<p><strong>What we offer:</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">A hyper-growth startup environment where your work has a real impact on the company.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Consistent clarity and context from management, who are accessible to everyone.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">100% remote work, collaborating with a talented team distributed across the globe.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Flexible paid time off</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">English lessons</span></li>
</ul>
<p>The <strong>Account Manager</strong> is responsible for managing client accounts, ensuring the seamless execution of marketing and creative projects, and building strong client relationships. This role blends <strong>client management and project execution</strong>, ensuring that strategy aligns with execution while keeping projects on time, within scope, and aligned with client goals. The AM acts as the <strong>primary client point of contact</strong> while also managing internal workflows—balancing both strategic oversight and hands-on execution <strong>without a separate project manager</strong>.</p>
<h3> </h3>
<h3><strong>Key Responsibilities:</strong></h3>
<h4><strong>Project Management</strong></h4>
<ul>
<li>Own end-to-end project execution, ensuring all deliverables meet quality and timeline expectations.</li>
<li>Manage and prioritize multiple projects efficiently without a separate project manager, keeping both client needs and internal execution aligned.</li>
<li>Define project tasks in collaboration with internal teams, proactively managing scope, budgets, and resources.</li>
<li>Identify potential risks and challenges early, proposing solutions and escalating when necessary.</li>
<li>Maintain clear visibility on workload and priorities, providing regular status updates to stakeholders.</li>
</ul>
<h4> </h4>
<h4><strong>Client Management</strong></h4>
<ul>
<li>Serve as the <strong>primary point of contact</strong> for assigned client accounts, ensuring a seamless experience from project initiation to delivery.</li>
<li>Develop a deep understanding of client objectives and translate them into actionable plans.</li>
<li>Build and maintain strong client relationships through regular check-ins, strategic guidance, and proactive communication.</li>
<li>Address client requests and concerns with urgency, ensuring resolutions are efficient and effective.</li>
<li>Identify opportunities for additional services or optimizations that enhance the client partnership.</li>
</ul>
<h4> </h4>
<h4><strong>Business Acumen</strong></h4>
<ul>
<li>Understand each client’s business model, industry challenges, and growth goals to ensure <strong>services align with measurable success</strong>.</li>
<li>Collaborate closely with internal teams (Creative, Strategy, Media) to ensure alignment between client needs and execution.</li>
<li>Provide internal teams with clear client feedback and insights, ensuring continuous improvement in service delivery.</li>
<li>Balance efficiency with profitability, ensuring projects stay within scope while delivering strong client outcomes.</li>
</ul>
<h4> </h4>
<h4><strong>Relationship Management</strong></h4>
<ul>
<li>Cultivate trust with clients by proactively addressing needs and ensuring seamless execution.</li>
<li>Facilitate strategic and operational check-ins, ensuring all stakeholders are aligned on goals and next steps.</li>
<li>Build strong internal relationships with execution teams to maintain efficiency and accountability.</li>
<li>Handle challenges or escalations with a <strong>solutions-first mindset</strong>, ensuring issues are resolved while maintaining positive client relationships.</li>
</ul>
<h4> </h4>
<h4><strong>Communication</strong></h4>
<ul>
<li>Communicate clearly, confidently, and proactively with both clients and internal teams.</li>
<li>Provide <strong>concise and actionable</strong> updates on project status, changes, and key milestones.</li>
<li>Adapt communication style for different stakeholders—balancing strategic discussions with tactical execution updates.</li>
<li>Deliver feedback constructively, ensuring alignment across all teams to drive continuous improvement.</li>
</ul>
<h3> </h3>
<h3> </h3>
<h3><strong>Skills and Qualifications:</strong></h3>
<ul>
<li>Strong client relationship management skills with experience leading client accounts.</li>
<li>Strong english communication skills </li>
<li>Ability to <strong>independently manage projects from start to finish</strong> without a separate PM.</li>
<li>Excellent communication and problem-solving skills, with a proactive and strategic mindset.</li>
<li>Strong <strong>organizational skills</strong> to manage multiple projects, priorities, and deadlines effectively.</li>
<li>Proven ability to work collaboratively in <strong>fast-paced, high-volume environments</strong>.</li>
<li>Understanding of creative and marketing principles, including production workflows.</li>
<li>Experience managing US-based clients and working cross-functionally with creative, media, and strategy teams.</li>
</ul>
<p> </p>
<p><strong>What we offer:</strong></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">A hyper-growth startup environment where your work has a real impact on the company.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Consistent clarity and context from management, who are accessible to everyone.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">100% remote work, collaborating with a talented team distributed across the globe.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Competitive salary</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Flexible paid time off</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">English lessons</span></li>
</ul>