36609586339 - Account Manager

<p>Our client is currently looking for an enthusiastic and results-driven E-commerce Sales &amp; Product Manager to oversee our Off-Price accounts and select grocery + retail ecommerce accounts. This role will be instrumental in driving sales, ensuring client satisfaction, and identifying new sales opportunities to accelerate growth in our hair accessories product line.</p><p><br><strong>Responsibilities:</strong></p><ul> <li> <strong>Sales Growth &amp; Account Management: </strong>Lead and manage relationships with Grocery, Pharmacy distributors, and Off-Price retailers, ensuring a seamless experience that drives both revenue and long-term partnerships. Proactively identify and seize new sales opportunities to expand our market presence.</li> <li> <strong>Client Satisfaction &amp; Retention: </strong>Develop strategies to ensure high levels of client satisfaction, handling feedback and resolving issues promptly to maintain strong, ongoing relationships and increase repeat business.</li> <li> <strong>Market Research &amp; Trend Analysis: </strong>Stay ahead of industry trends by conducting thorough research on consumer needs, emerging technologies, market trends, and competitor strategies. Use these insights to enhance our product offerings and maintain a competitive edge in the market.</li> <li> <strong>Product Strategy &amp; Roadmap Development: </strong>Collaborate with internal teams to gather input on product features, functionality, and technology requirements. Create and manage a strategic product roadmap that aligns with sales goals, ensuring a continuous flow of new and innovative products.</li> </ul><p></p><p><strong>Requirements</strong></p><ul> <li>C1 English Level</li> <li>4+ years’ experience in e-commerce sales, account management, or product management, preferably in the retail or consumer goods industry</li> <li>Strong knowledge of the hair accessories market, including emerging trends and competitive landscape, <strong>desirable but not essential.</strong> </li> <li>Exceptional communication, negotiation, and relationship-building skills.</li> <li>Ability to work collaboratively with cross-functional teams and manage multiple priorities effectively.</li> <li>Data-driven approach to decision-making with a focus on driving sales, growth and customer satisfaction.</li> </ul>