Account Executive

<meta><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:10.5pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><span style="font-size:10.5pt;white-space:pre-wrap;">In this role, you’ll interface with law firms across the country, working alongside our team of experienced Account Executives to expand our client base and grow our market presence.</span></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><span style="font-size:10.5pt;white-space:pre-wrap;">If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.&nbsp;</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><b><strong style="font-size:10.5pt;white-space:pre-wrap;">Who are you?&nbsp;</strong></b></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><span style="font-size:10.5pt;white-space:pre-wrap;">You’re an expert in building relationships with target clients and know how to design the right sell for each opportunity. You’re a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset. You understand the importance of personalization at scale and how integral that is to providing amazing customer service.&nbsp;</span></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><span style="font-size:10.5pt;white-space:pre-wrap;">As a revenue driver, you are metrics-focused and results-oriented. You’re also confident when it comes to actively seeking business opportunities to expand your client network. If you have Outsides Sales experience and a proven track record you’re excited to speak to, we’d love to hear from you.&nbsp;</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><b><strong style="font-size:10.5pt;white-space:pre-wrap;">On a regular basis, you will</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Support clients via phone and email with professionalism, timeliness, and exceptional communication skills–always operating with a hospitality mindset.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Conduct virtual demonstrations of Steno’s products for prospective clients. &nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs.&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships.&nbsp;</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><b><strong style="white-space:pre-wrap;">You’re gonna crush it if:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You have 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience.&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You enjoy selling out in the field. You will be expected to be in the field 3-4 days a week in this role. </span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You’re a high-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet Steno’s specific sales targets.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You’re experienced with case management software or matter management.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You’re a quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must.&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You should be skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills. We don’t just mean that you can make a mean powerpoint - verbal reasoning skills are critical in our sales environment.&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You have the desire to work with a fast-paced and quickly growing tech start-up and you’re enthusiastic about the opportunity for growth within the company.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">You are a conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships.</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><b><strong style="font-size:10.5pt;white-space:pre-wrap;">Compensation &amp; Benefits</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Compensation:</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;list-style:none;line-height:1.38;"><ul data-pattern="discCircleSquare" data-depth="2" style="margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:circle;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">&nbsp;Salary: $85k-$110k</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Commission: 5% on Steno Revenue&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Anticipated first year OTE: $125k-$150k+</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Potential for a signing bonus and first year guarantee for properly qualified candidates</span></li></ul></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Health, Vision, &amp; Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision &amp; dental</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Wellness/Mental Health – shared benefits to be used among employees and families</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Flexible Paid Time Off – allowing employees to find balance in their lives</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Options of Equity – we know our success is nothing without our team</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Access to a 401k, a home office setup, a monthly stipend to cover internet/phone- And more!&nbsp;</span></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><b><strong style="font-size:10.5pt;white-space:pre-wrap;">Our Team</strong></b></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><span style="font-size:10.5pt;white-space:pre-wrap;">Our Sales team is a high-growth, powerhouse group, focused on growing Steno’s presence and impact. The Sales team cultivates business relationships that help Steno achieve our big, audacious goals.&nbsp;</span></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><span style="font-size:10.5pt;white-space:pre-wrap;">Composed of both Inside and Outside Sales, and working in direct partnership with our Marketing, Customer Success, and Executive teams, our Sales team helps drive our revenue while remaining laser-focused on beginning exceptional client relationships.</span></p><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;text-align:start;"=""><b><strong style="font-size:10.5pt;white-space:pre-wrap;">About Steno</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Founded in 2018 and growing fast!</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Values: be highly reliable, constantly innovate, operate with a hospitality mindset</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">We are revolutionizing the litigation and court reporting industry</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;list-style:none;line-height:1.38;"><ul data-pattern="discCircleSquare" data-depth="2" style="margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:circle;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Flexible deferred payment options (e.g., DelayPay)</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Cutting-edge technology - unique products and integrations to maximize the output of legal professionals</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">White glove, concierge customer service that our clients rave about</span></li></ul></li></ul><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin:0px;padding:0px;"=""><b><strong style="font-size:10.5pt;white-space:pre-wrap;">Application Information</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.&nbsp;</span></li><li dir="ltr" style="margin-top:0px;margin-bottom:0px;font-size:11pt;line-height:1.38;"><span style="font-size:10.5pt;white-space:pre-wrap;">Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.</span></li></ul><p style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><br></p><p dir="ltr" style="font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:" basel="" grotesk",arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;"=""><i><em style="color:rgb(29,28,29);font-size:10.5pt;white-space:pre-wrap;">Please note that we are currently prioritizing hiring Account Executives in the following locations: NY, NJ, TX, and GA. </em></i></p>