37238203228- Amazon Case Manager - Supplements Category

<p></p><p>Job Title: Amazon Case Manager</p><p>Schedule: M-F, 9AM -5PM PacificTime</p><p>Salary: $1,000 - $1,500/month</p><p></p><p>We're looking for an experienced Amazon Case Manager with a strong background in the supplements space to join our team. In this role, you'll own backend troubleshooting across Seller Central — submitting and managing cases, escalating issues, and ensuring ASINs remain live, optimized, and compliant. Bonus points if you’ve worked closely with brand operations in the supplement or wellness cat</p><p></p><p><strong>To expedite the hiring process, please complete the assessment immediately after submitting your application: </strong><a href="https://app.testgorilla.com/s/01rqv7ni" rel="nofollow noreferrer noopener" class="external"><strong>https://app.testgorilla.com/s/01rqv7ni</strong></a><br></p><p>Responsibilities:</p><ul> <li>Own case submissions in Amazon Seller Central related to listing suspensions, policy violations, FBA issues, and other backend challenges.</li> <li>Act as the go-to expert for backend resolution — ensuring swift reinstatement of listings and minimizing downtime.</li> <li>Maintain organized case history, track response timelines, and follow through on escalations.</li> <li>Collaborate cross-functionally with operations and marketing to ensure all listings meet Amazon’s compliance requirements.</li> <li>Support day-to-day brand operations including listing audits, logistics coordination, and customer experience — with special attention to supplement-specific regulations.</li> </ul><p></p><p>Requirements:</p><ul> <li>2+ years of experience managing Seller Central backend issues — ideally within the supplement, wellness, or health category.</li> <li>Demonstrated success resolving complex cases, reinstating ASINs, and navigating Amazon’s internal processes.</li> <li>Strong knowledge of supplement regulations, compliant claims language, and Amazon’s restricted products policy.</li> <li>Highly detail-oriented with excellent written communication and follow-through skills.</li> </ul><p></p><p>Tools to use</p><ul> <li>Amazon Seller Central</li> <li>Project Management Tools</li> </ul>