Account Director - Retail
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<h3><strong>your impact @ starface</strong></h3>
<p>Starface is seeking a dynamic, energetic <strong>Account Director</strong> to join our team. In this role, you’ll report directly to our VP of Sales. You’ll play a pivotal role in developing and nurturing relationships with some of our key retail partners, driving sales strategies, as well as coaching and developing a high-performing team.</p>
<p>The right person for this role has a passion for developing strong, symbiotic relationships, but also understands how to lean on data and trends in the retail/beauty space to strategically drive sales and account velocity and growth.</p>
<p>At Starface, we’re caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a data-driven relationship builder with a passion for the retail space and all of this sounds like you so far, you may be exactly who we’re talking to, so please keep reading!</p>
<h3><strong>we’ll count on you to</strong></h3>
<ul>
<li>Build, maintain, and further cultivate relationships with our crucial retail partners across mass retail, grocery, drug, specialty beauty, and more:</li>
<ul>
<li>Meet with buyers and directors at key retailers to develop a deep understanding their needs and align needs with our brand’s offerings</li>
<li>Demonstrate 360-degree ownership of accounts, ensuring all aspects are managed effectively from end to end</li>
</ul>
<li>Gain a comprehensive understanding of the Starface assortment of products, pipeline, and key brand prioritiesConduct sales analysis of current accounts to identify trends and opportunities for growth and velocity impact</li>
<li>Perform financial analysis of current and future programs to develop and implement sales strategies for individual retailers that drive growth</li>
<li>Over time, help build, lead, and develop a small team, ensuring individual and team success; potential to grow team as needed over time</li>
<li>Partner cross-functionally with our Creative, Brand, Growth Marketing, and Operations teams to support effective internal processes and seamless experiences for our existing, new, and future retail partners</li>
<li>Evaluate current strategies to continue, adjust, enhance, and/or implement key strategies to increase sales and achieve targets as needed</li>
<li>Foster a culture of growth, collaboration, and fun within the Retail Sales team while supporting and adding to the Starface culture as a whole by being a contributing member of our team</li>
</ul>
<h3><strong>this role is for you if</strong></h3>
<ul>
<li>You have at least 7+ years of proven experience in a sales leadership role within a disruptive brand, preferably in the beauty space </li>
<li>You have experience leading 360 key account relationships end-to-end, with success in growing accounts through creative and impactful strategy</li>
<li>You have an in-depth understanding of key retail partners, and are a subject matter expert when it comes to the retail landscape and trends</li>
<li>While you are a relationship-builder at heart, you understand what questions to ask and data to explore to make informed and strategic decisions to grow retail accounts </li>
<li>You have worked within a growing startup, with a track record of success working independently while also collaborating heavily across multiple functions in a fast-paced, high growth environment</li>
<li>You have a demonstrated ability to deepen current relationships and expand businesses within your own portfolio</li>
<li>While you can certainly hold up your own accounts independently, you are also a team player who excels at building exceptional relationships not only externally, but also internally with your own team and external teams</li>
<li>You’re passionate about personal growth and development for both yourself and your teams, ideally with experience managing and developing at least one direct report</li>
<li>You have exceptional attention to detail, project management, and organizational skills - you know that the big picture doesn’t exist without the small (yet crucial) details</li>
<li>You are able and willing to travel up to 20% for customer visits and team + company offsites</li>
</ul>
<h3><strong>salary & benefits</strong></h3>
<ul>
<li>The compensation range for this role is a $140,000-$165,000 base depending on level of experience, as well as bonus eligibility.</li>
<li>Additional benefits include:</li>
<ul>
<li>Access to high-quality health care options</li>
<li>Access to a 401k with 5% employer match eligibility</li>
<li>4 weeks of vacation plus up to 20 paid holidays</li>
<li>12 weeks fully paid parental leave </li>
<li>+ 5 days of pet-ernity leave for pet adoption</li>
<li>Home office & internet supplement stipend </li>
<li>Fully remote work environment </li>
<li>...and much, much more!</li>
</ul>
</ul>
<p>Starface is seeking a dynamic, energetic <strong>Account Director</strong> to join our team. In this role, you’ll report directly to our VP of Sales. You’ll play a pivotal role in developing and nurturing relationships with some of our key retail partners, driving sales strategies, as well as coaching and developing a high-performing team.</p>
<p>The right person for this role has a passion for developing strong, symbiotic relationships, but also understands how to lean on data and trends in the retail/beauty space to strategically drive sales and account velocity and growth.</p>
<p>At Starface, we’re caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If you are a data-driven relationship builder with a passion for the retail space and all of this sounds like you so far, you may be exactly who we’re talking to, so please keep reading!</p>
<h3><strong>we’ll count on you to</strong></h3>
<ul>
<li>Build, maintain, and further cultivate relationships with our crucial retail partners across mass retail, grocery, drug, specialty beauty, and more:</li>
<ul>
<li>Meet with buyers and directors at key retailers to develop a deep understanding their needs and align needs with our brand’s offerings</li>
<li>Demonstrate 360-degree ownership of accounts, ensuring all aspects are managed effectively from end to end</li>
</ul>
<li>Gain a comprehensive understanding of the Starface assortment of products, pipeline, and key brand prioritiesConduct sales analysis of current accounts to identify trends and opportunities for growth and velocity impact</li>
<li>Perform financial analysis of current and future programs to develop and implement sales strategies for individual retailers that drive growth</li>
<li>Over time, help build, lead, and develop a small team, ensuring individual and team success; potential to grow team as needed over time</li>
<li>Partner cross-functionally with our Creative, Brand, Growth Marketing, and Operations teams to support effective internal processes and seamless experiences for our existing, new, and future retail partners</li>
<li>Evaluate current strategies to continue, adjust, enhance, and/or implement key strategies to increase sales and achieve targets as needed</li>
<li>Foster a culture of growth, collaboration, and fun within the Retail Sales team while supporting and adding to the Starface culture as a whole by being a contributing member of our team</li>
</ul>
<h3><strong>this role is for you if</strong></h3>
<ul>
<li>You have at least 7+ years of proven experience in a sales leadership role within a disruptive brand, preferably in the beauty space </li>
<li>You have experience leading 360 key account relationships end-to-end, with success in growing accounts through creative and impactful strategy</li>
<li>You have an in-depth understanding of key retail partners, and are a subject matter expert when it comes to the retail landscape and trends</li>
<li>While you are a relationship-builder at heart, you understand what questions to ask and data to explore to make informed and strategic decisions to grow retail accounts </li>
<li>You have worked within a growing startup, with a track record of success working independently while also collaborating heavily across multiple functions in a fast-paced, high growth environment</li>
<li>You have a demonstrated ability to deepen current relationships and expand businesses within your own portfolio</li>
<li>While you can certainly hold up your own accounts independently, you are also a team player who excels at building exceptional relationships not only externally, but also internally with your own team and external teams</li>
<li>You’re passionate about personal growth and development for both yourself and your teams, ideally with experience managing and developing at least one direct report</li>
<li>You have exceptional attention to detail, project management, and organizational skills - you know that the big picture doesn’t exist without the small (yet crucial) details</li>
<li>You are able and willing to travel up to 20% for customer visits and team + company offsites</li>
</ul>
<h3><strong>salary & benefits</strong></h3>
<ul>
<li>The compensation range for this role is a $140,000-$165,000 base depending on level of experience, as well as bonus eligibility.</li>
<li>Additional benefits include:</li>
<ul>
<li>Access to high-quality health care options</li>
<li>Access to a 401k with 5% employer match eligibility</li>
<li>4 weeks of vacation plus up to 20 paid holidays</li>
<li>12 weeks fully paid parental leave </li>
<li>+ 5 days of pet-ernity leave for pet adoption</li>
<li>Home office & internet supplement stipend </li>
<li>Fully remote work environment </li>
<li>...and much, much more!</li>
</ul>
</ul>