Account Manager
Posted 2025-08-23
Remote, USA
Full Time
Immediate Start
<p><strong></strong></p>
<h2><strong><strong>About the role 💡</strong></strong></h2>
<p></p>
<p>As an <strong>Account Manager at Voicemod</strong>, your mission will be to <strong>build strong, long-lasting relationships</strong> with our partners and clients — both <strong>B2B and B2C</strong> — ensuring ongoing <strong>value, alignment, and success</strong> throughout the entire lifecycle of our deals.</p>
<p>The Account Manager is responsible for the <strong>follow-up and coordination of active deals</strong>, <strong>nurturing client relationships</strong>, and <strong>ensuring operational and strategic alignment</strong> across commercial initiatives. You will work hand in hand with <strong>Marketing, Product, Finance and Legal</strong> teams to make things happen and drive long-term impact.</p>
<p><strong></strong></p>
<h2><strong>What you'll do</strong> <a data-faitracker-click-bind="true" href="https://emojipedia.org/briefcase/">💼</a></h2>
<p><a href="https://emojipedia.org/briefcase/" data-faitracker-click-bind="true"></a></p>
<p></p>
<ul><li><strong>Manage and coordinate</strong> the execution and follow-up of B2B and B2C deals, ensuring all <strong>contractual commitments, timelines, and deliverables</strong> are met.</li><li><strong>Build and maintain strong relationships</strong> with key clients and partners, acting as their <strong>main point of contact</strong> within Voicemod.</li><li><strong>Collaborate cross-functionally</strong> with <strong>Marketing, Product, Growth, Finance, and Legal</strong> teams to ensure seamless implementation of commercial agreements.</li><li><strong>Monitor account health and deal performance</strong>, proactively identifying risks, opportunities, and areas for improvement.</li><li>Support internal <strong>alignment and documentation</strong> across departments to keep all stakeholders informed and focused.</li><li>Contribute to <strong>process improvements</strong> related to account management, reporting, and deal lifecycle.</li></ul>
<p><strong></strong></p>
<h2><strong>What you'll need </strong><strong>✅</strong> </h2>
<p></p>
<ul><li><strong>Passion for gaming, </strong>with experience in the entertainment industry, video games, or gaming hardware (e.g., headsets, microphones).</li><li><strong>3+ years of experience</strong> in Account Management, Customer Success, or a similar role managing <strong>B2B and/or B2C partnerships</strong>.</li><li>Familiarity with <strong>contract management</strong> or coordination with <strong>legal teams</strong> in commercial agreements.</li><li><strong>Strong project coordination skills</strong> and the ability to <strong>navigate cross-functional collaboration</strong> across teams like Marketing, Product, Growth, Finance, and Legal.</li><li><strong>Excellent communication and relationship-building abilities</strong>, both with clients and internal stakeholders.</li><li>High level of <strong>ownership, proactivity, and problem-solving mindset</strong> — you know how to move things forward and adapt to changing priorities.</li><li><strong>Ability to understand basic product or technical concepts</strong> and translate them into <strong>business conversations</strong>.</li><li><strong>Fluency in English</strong> (spoken and written).<br></li></ul>
<p><strong></strong></p>
<p><strong><strong><br>Bonus Points 🦄</strong></strong></p>
<p></p>
<ul><li>Experience using CRM and collaboration tools (e.g., HubSpot, Notion, Jira, Asana).</li><li>International experience working across time zones, with a flexible and adaptable mindset.</li></ul>
<h2><strong><br></strong></h2>
<h2><strong>Hiring Process ⚙️</strong></h2>
<p>Our interview process takes place on Google Meet and tends to consist of the following stages:</p>
<ul><li>1️⃣ <strong>Initial Call – TA Team (40 min)</strong><br> A first conversation to get to know you better, validate your background, and explore your fit with both the role and Voicemod’s culture. We’ll also share more about who we are and how we work.</li></ul>
<ul><li>2️⃣ <strong>Interview – Hiring Manager (60 min)</strong><br> A deep dive into your previous experience, professional motivations, and your understanding of the industry. You’ll also get a clearer picture of the role and its challenges.</li></ul>
<ul><li>3️⃣ <strong>Final Interview – Growth Team (60 min)</strong><br>A conversation with members of the Growth team focused on how you approach top-of-funnel management and opportunity generation. We’ll also explore your collaboration style across teams and your soft skills in day-to-day work.</li></ul>
<p></p>
<p>⚡ <strong>Don't meet 100% of the criteria?</strong> <a data-faitracker-click-bind="true" href="https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified">Research</a> shows that women and underrepresented groups tend to apply only when they tick every box. We’d love to hear from you even if you match 75%—skills can be learned, diversity makes us stronger.<br></p>
<p></p>
<p><strong>If you want to have a look on how to get a successful job application, have a look </strong><a data-faitracker-click-bind="true" href="https://voicemod.notion.site/voicemod/Tips-for-a-successful-job-application-72e5d796d507478fad4a95ff58d2a487"><strong>here</strong></a><strong>!</strong></p>
<p></p>
<h3><br></h3>
<h3><strong>Important for Applicants </strong>📝</h3>
<ul><li>A minimum <strong>B2 level in English</strong> is required. We assess communication skills during interviews.</li><li><strong>Video interviews</strong>: Cameras on, no virtual backgrounds. We use Googe Meets.</li><li><strong>Work location transparency</strong>: Be upfront about where you'll work from—we value honesty!</li></ul>
<p></p>
<h2><strong>Why You’ll Love Working at Voicemod ❤️</strong></h2>
<ul><li><strong>Flexible Working Hours</strong> ⏰ – Adapt your job to your lifestyle. You do you!</li><li><strong>Remote Working</strong> 🌍 – Choose to work from home, our <strong>Valencia HQ</strong>, or the coworking space in <strong>Barcelona</strong>.</li><li><strong>23 vacation days</strong> 🌴 – Plus an extra week off in August and your birthday..</li><li><strong>Anniversary Celebration Program</strong> 🎉 – Unlock <strong>extra days off</strong>, <strong>volunteering days</strong>, or time to enjoy <strong>unique experiences</strong> as you reach work milestones.</li><li><strong>Generous Referral Program</strong> 💼 – Earn rewards for helping us find and hire amazing talent.</li><li><strong>Extra time off on demand</strong> ⏳ – For those tough moments when you need a break.</li><li><strong>Wellbeing</strong> 🏥 – Paid sick leave, maternity/paternity leave, and healthcare insurance (for employees based in Spain).</li><li><strong>Remote Stipend</strong> 💸 – To cover remote working costs.</li><li><strong>Free English or Spanish lessons</strong> 📚 – From beginner to advanced levels.</li></ul>
<p></p>
<h2><strong>Want to know more about us? 🔎</strong></h2>
<p><a data-faitracker-click-bind="true" href="https://www.youtube.com/c/Voicemod">Youtube</a> | <a data-faitracker-click-bind="true" href="https://www.voicemod.com/careers"> Careers Page</a> | <a data-faitracker-click-bind="true" href="https://www.glassdoor.com/Overview/Working-at-Voicemod-EI_IE4710276.11,19.htm"> Glassdoor</a> | <a data-faitracker-click-bind="true" href="https://www.voicemod.net/blog/"> Blog</a> | <a data-faitracker-click-bind="true" href="https://medium.com/@voicemod"> Medium</a> | <a data-faitracker-click-bind="true" href="https://twitter.com/voicemod"> Twitter</a> | <a data-faitracker-click-bind="true" href="https://www.instagram.com/voicemod/">Instagram</a> | <a data-faitracker-click-bind="true" href="https://www.linkedin.com/company/voicemod/"> Linkedin</a> | <a data-faitracker-click-bind="true" href="https://www.tiktok.com/@voicemod"> TikTok</a> | <a data-faitracker-click-bind="true" href="https://www.facebook.com/voicemod/"> Facebook</a></p>
<p>If you haven't used Voicemod yet, you can <a data-faitracker-click-bind="true" href="https://www.voicemod.net/">download it here</a>!</p>
<h2><strong><strong>About the role 💡</strong></strong></h2>
<p></p>
<p>As an <strong>Account Manager at Voicemod</strong>, your mission will be to <strong>build strong, long-lasting relationships</strong> with our partners and clients — both <strong>B2B and B2C</strong> — ensuring ongoing <strong>value, alignment, and success</strong> throughout the entire lifecycle of our deals.</p>
<p>The Account Manager is responsible for the <strong>follow-up and coordination of active deals</strong>, <strong>nurturing client relationships</strong>, and <strong>ensuring operational and strategic alignment</strong> across commercial initiatives. You will work hand in hand with <strong>Marketing, Product, Finance and Legal</strong> teams to make things happen and drive long-term impact.</p>
<p><strong></strong></p>
<h2><strong>What you'll do</strong> <a data-faitracker-click-bind="true" href="https://emojipedia.org/briefcase/">💼</a></h2>
<p><a href="https://emojipedia.org/briefcase/" data-faitracker-click-bind="true"></a></p>
<p></p>
<ul><li><strong>Manage and coordinate</strong> the execution and follow-up of B2B and B2C deals, ensuring all <strong>contractual commitments, timelines, and deliverables</strong> are met.</li><li><strong>Build and maintain strong relationships</strong> with key clients and partners, acting as their <strong>main point of contact</strong> within Voicemod.</li><li><strong>Collaborate cross-functionally</strong> with <strong>Marketing, Product, Growth, Finance, and Legal</strong> teams to ensure seamless implementation of commercial agreements.</li><li><strong>Monitor account health and deal performance</strong>, proactively identifying risks, opportunities, and areas for improvement.</li><li>Support internal <strong>alignment and documentation</strong> across departments to keep all stakeholders informed and focused.</li><li>Contribute to <strong>process improvements</strong> related to account management, reporting, and deal lifecycle.</li></ul>
<p><strong></strong></p>
<h2><strong>What you'll need </strong><strong>✅</strong> </h2>
<p></p>
<ul><li><strong>Passion for gaming, </strong>with experience in the entertainment industry, video games, or gaming hardware (e.g., headsets, microphones).</li><li><strong>3+ years of experience</strong> in Account Management, Customer Success, or a similar role managing <strong>B2B and/or B2C partnerships</strong>.</li><li>Familiarity with <strong>contract management</strong> or coordination with <strong>legal teams</strong> in commercial agreements.</li><li><strong>Strong project coordination skills</strong> and the ability to <strong>navigate cross-functional collaboration</strong> across teams like Marketing, Product, Growth, Finance, and Legal.</li><li><strong>Excellent communication and relationship-building abilities</strong>, both with clients and internal stakeholders.</li><li>High level of <strong>ownership, proactivity, and problem-solving mindset</strong> — you know how to move things forward and adapt to changing priorities.</li><li><strong>Ability to understand basic product or technical concepts</strong> and translate them into <strong>business conversations</strong>.</li><li><strong>Fluency in English</strong> (spoken and written).<br></li></ul>
<p><strong></strong></p>
<p><strong><strong><br>Bonus Points 🦄</strong></strong></p>
<p></p>
<ul><li>Experience using CRM and collaboration tools (e.g., HubSpot, Notion, Jira, Asana).</li><li>International experience working across time zones, with a flexible and adaptable mindset.</li></ul>
<h2><strong><br></strong></h2>
<h2><strong>Hiring Process ⚙️</strong></h2>
<p>Our interview process takes place on Google Meet and tends to consist of the following stages:</p>
<ul><li>1️⃣ <strong>Initial Call – TA Team (40 min)</strong><br> A first conversation to get to know you better, validate your background, and explore your fit with both the role and Voicemod’s culture. We’ll also share more about who we are and how we work.</li></ul>
<ul><li>2️⃣ <strong>Interview – Hiring Manager (60 min)</strong><br> A deep dive into your previous experience, professional motivations, and your understanding of the industry. You’ll also get a clearer picture of the role and its challenges.</li></ul>
<ul><li>3️⃣ <strong>Final Interview – Growth Team (60 min)</strong><br>A conversation with members of the Growth team focused on how you approach top-of-funnel management and opportunity generation. We’ll also explore your collaboration style across teams and your soft skills in day-to-day work.</li></ul>
<p></p>
<p>⚡ <strong>Don't meet 100% of the criteria?</strong> <a data-faitracker-click-bind="true" href="https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified">Research</a> shows that women and underrepresented groups tend to apply only when they tick every box. We’d love to hear from you even if you match 75%—skills can be learned, diversity makes us stronger.<br></p>
<p></p>
<p><strong>If you want to have a look on how to get a successful job application, have a look </strong><a data-faitracker-click-bind="true" href="https://voicemod.notion.site/voicemod/Tips-for-a-successful-job-application-72e5d796d507478fad4a95ff58d2a487"><strong>here</strong></a><strong>!</strong></p>
<p></p>
<h3><br></h3>
<h3><strong>Important for Applicants </strong>📝</h3>
<ul><li>A minimum <strong>B2 level in English</strong> is required. We assess communication skills during interviews.</li><li><strong>Video interviews</strong>: Cameras on, no virtual backgrounds. We use Googe Meets.</li><li><strong>Work location transparency</strong>: Be upfront about where you'll work from—we value honesty!</li></ul>
<p></p>
<h2><strong>Why You’ll Love Working at Voicemod ❤️</strong></h2>
<ul><li><strong>Flexible Working Hours</strong> ⏰ – Adapt your job to your lifestyle. You do you!</li><li><strong>Remote Working</strong> 🌍 – Choose to work from home, our <strong>Valencia HQ</strong>, or the coworking space in <strong>Barcelona</strong>.</li><li><strong>23 vacation days</strong> 🌴 – Plus an extra week off in August and your birthday..</li><li><strong>Anniversary Celebration Program</strong> 🎉 – Unlock <strong>extra days off</strong>, <strong>volunteering days</strong>, or time to enjoy <strong>unique experiences</strong> as you reach work milestones.</li><li><strong>Generous Referral Program</strong> 💼 – Earn rewards for helping us find and hire amazing talent.</li><li><strong>Extra time off on demand</strong> ⏳ – For those tough moments when you need a break.</li><li><strong>Wellbeing</strong> 🏥 – Paid sick leave, maternity/paternity leave, and healthcare insurance (for employees based in Spain).</li><li><strong>Remote Stipend</strong> 💸 – To cover remote working costs.</li><li><strong>Free English or Spanish lessons</strong> 📚 – From beginner to advanced levels.</li></ul>
<p></p>
<h2><strong>Want to know more about us? 🔎</strong></h2>
<p><a data-faitracker-click-bind="true" href="https://www.youtube.com/c/Voicemod">Youtube</a> | <a data-faitracker-click-bind="true" href="https://www.voicemod.com/careers"> Careers Page</a> | <a data-faitracker-click-bind="true" href="https://www.glassdoor.com/Overview/Working-at-Voicemod-EI_IE4710276.11,19.htm"> Glassdoor</a> | <a data-faitracker-click-bind="true" href="https://www.voicemod.net/blog/"> Blog</a> | <a data-faitracker-click-bind="true" href="https://medium.com/@voicemod"> Medium</a> | <a data-faitracker-click-bind="true" href="https://twitter.com/voicemod"> Twitter</a> | <a data-faitracker-click-bind="true" href="https://www.instagram.com/voicemod/">Instagram</a> | <a data-faitracker-click-bind="true" href="https://www.linkedin.com/company/voicemod/"> Linkedin</a> | <a data-faitracker-click-bind="true" href="https://www.tiktok.com/@voicemod"> TikTok</a> | <a data-faitracker-click-bind="true" href="https://www.facebook.com/voicemod/"> Facebook</a></p>
<p>If you haven't used Voicemod yet, you can <a data-faitracker-click-bind="true" href="https://www.voicemod.net/">download it here</a>!</p>