Καλωσήρθες στην Ελλάδα Remote Customer Service Agent fluent in GERMAN in Greece

<p>Join the dynamic team at an international car manufacturer as a Customer Service Agent! </p><p>This exciting role offers you the chance to work in a lively environment while benefiting from a fully paid relocation package. In this position, you will be the first point of contact for German-speaking customers, providing exceptional service and support. If you are passionate about delivering outstanding customer experiences and have a strong command of the German language, this is the perfect opportunity to advance your career and explore a new country!</p><p></p><h3>Responsibilities</h3><ul> <li>Provide outstanding customer service to German-speaking clients via phone, email, and chat.</li> <li>Address customer inquiries, troubleshoot issues, and foster positive customer relationships.</li> <li>Part of the team and commitment to quality.</li> <li>Collaborate with teams to improve service delivery and customer satisfaction.</li> <li>Document all customer interactions accurately in the CRM system for tracking and quality assurance.</li> <li>Promote company products and services effectively to drive sales and meet targets.</li> <li>Participate in upskilling workshops to enhance knowledge about products, services, and customer handling.</li> </ul><p><strong>Requirements</strong></p><ul> <li>Fluency in German is required as well fluent in English.</li> <li>Excellent communication and interpersonal skills with a customer-centric approach.</li> <li>Previous experience in customer service or support roles is an advantage.</li> <li>Ability to handle customer inquiries effectively and resolve issues promptly.</li> <li>Demonstrated adaptability in a fast-paced work environment.</li> <li>Strong problem-solving skills and the ability to think on your feet.</li> <li>Willingness to relocate and embrace a new lifestyle in a different country.</li> </ul><p><strong>Benefits</strong></p><ul> <li>Private Health Insurance</li> <li>Training &amp; Development</li> <li>Performance Bonus</li> <li>2 Extra Salaries Per Year</li> <li>Fully Paid Training</li> <li>Great Salary</li> <li>Fully Paid Relocation Package ( flight, transfer and hotel )</li> </ul>